Supply Chain Coordination and IT: the role of third party logistics providers

Roberta Pinna;Pier Paolo Carrus;Daniela Pettinao

2010-01-01

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Abstract

Logistics Service Providers have become important players in supply chain management as increasing numbers of firms are outsourcing their logistics activities. In a highly competitive context characterized by “time compression”, IT alignment between supplier and logistics service provider has a direct positive impact on, strategic and operational performance. The success of logistics outsourcing relationship is entrenched in the third party’s technological ability to improve the supply chain reactivity.